Chatsworth Travel Privacy Policy

Chatworth Travel take your data protection very seriously, we are aware of the General Data Protection Regulation and will only use the minimum data required.

What do we do with the information you give us?

We only use the information you give us to fulfill a booking with a tour operator and help facilitate the travel arrangements. The amount of data held is determined by the requirements of the tour/cruise operator to confirm the contract (Booking).

If you have agreed to receive our periodic offers, then you will receive an email from us to share this information. You can stop receiving these emails at any time by notifying us by email to stop sending them.

Telephone calls

We do record our telephone calls to help improve our service and resolve any disputes/complaints. No card or bank details are recorded during any of our calls so that we are PCI compliant.

Data transfer to third parties

We will not sell or disclose your data to any third-party company.

Data Protection Officer

Our Data protection officer is Gail Bateman and she can be contacted at gail@chatsworthtravel.co.uk or you can write to her at Chatsworth Travel, 358 Chatsworth Road, Chesterfield, Derbyshire S40 2BY.

Retention of Personal Data

We will hold your information for a period of 7 years but may delete earlier if we feel it is necessary.

Data Protection Regulator

You may make a compliant about us regarding data protection to;

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113

Cookies

The only cookies that are used on this website relate to Google Analytics. The information captured is used to help us to run our business more effectively and efficiently.

We do not obtain any personal information about you when you visit this website from cookies.

By using our website you are giving implied consent to our use of cookies